Washington long-term care facility complaint process
Washington DOH explains that complaints about some facilities, including nursing homes and assisted living facilities, are regulated through DSHS complaint channels.
Washington · Effective · Implementation Jan 1, 2026
What it is
- What changed
- Washington directs facility complaints across DOH and DSHS pathways and maintains an ombudsman program for long-term care residents.
- Why it matters
- Caregivers need to know whether a complaint belongs with DOH, DSHS, or the ombudsman when quality, abuse, discharge, restraint, or dignity issues arise.
- Who it touches
- Family caregivers, Paid care workers, People receiving carelong-term care residents, family caregivers, older adults, disabled people, facility staff
Sources
Last reviewed Jun 19, 2026. This is information, not legal advice; check the source for the current text.