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Massachusetts S264 AI chatbot consumer protections

Would establish protections for consumers interacting with artificial intelligence chatbots.

Massachusetts · Proposed · No date set

What it is

What changed
Would establish protections for consumers interacting with artificial intelligence chatbots.
Why it matters
Digital support tools for caregivers may need to explain their role, data use, safety boundaries, or escalation limits differently in this jurisdiction.
Who it touches
Family caregivers, People using AI and digital health tools, People receiving carefamily caregivers, care recipients, care technology users
What it does
Gives people a right or protection; Requires something of providers, companies or agencies

Sources

Last reviewed Sep 25, 2026. This is information, not legal advice; check the source for the current text.